Template — legal review required.
Onlif Clinic (business registration 450-37-00837, representative Lee Jaeun) respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have.
Information you provide through our consultation request form: name, email address, preferred contact method, location, concern area, and any message you include. We also collect basic technical data automatically: service use records, access logs, cookies and IP address. ⟨Legal counsel: confirm analytics and messenger integrations by namerations⟩
To respond to your consultation request, schedule appointments, and communicate with you on your chosen channel. We do not sell personal information. ⟨Confirm any additional uses; marketing communications require separate consent⟩
We process personal information under the Personal Information Protection Act (PIPA). The designated privacy officer is Lee Jae Woon, Director, Onlif Clinic, reachable on 02-1833-8171. ⟨Legal counsel: confirm lawful basis wording and any additional PIPA disclosures⟩
We do not sell your information. We share it only with service providers needed to run the clinic and this website: our web host, our booking system, the messaging platforms you choose to contact us through (WhatsApp, KakaoTalk), and website analytics. Medical records are submitted to the Health Insurance Review and Assessment Service where required under the National Health Insurance Act, and to investigative authorities where the law compels it. ⟨Legal counsel: confirm the processor list and add each provider by name per PIPA Article 26⟩
As we serve international patients, your information may be processed outside Korea, for example when you contact us through an international messaging platform or when our website host stores data abroad. ⟨Legal counsel: complete the cross-border transfer disclosure required by PIPA, naming recipient countries and safeguards⟩
Medical records are retained for the periods set by the Medical Service Act. Records of consumer complaints or disputes are kept for three years, records of credit information collection and use for three years, identity verification records for six months, and visit records for three months, as required by Korean law. Enquiry information that does not become a medical record is deleted once the enquiry is resolved. ⟨Legal counsel: confirm these periods match current clinic practice⟩
You may request access to, correction of, or deletion of your personal information, and may withdraw consent. Contact: Lee Jae Woon, Director, Onlif Clinic, 02-1833-8171.
This website uses cookies for basic function and for anonymous analytics. You can refuse or delete cookies in your browser settings, though some parts of the site may not work as intended if you do. ⟨Legal counsel: confirm whether a consent banner is required for the markets served and add the analytics provider by name⟩
Updates to this policy will be posted on this page with a revised date. Questions can be sent to onlif.eng1@gmail.com, or to the privacy officer on 02-1833-8171. You may also contact the Personal Information Dispute Mediation Committee (1336) or the Korea Internet & Security Agency privacy centre (118).