Frequently Asked Questions

We look at your face through four lenses: Texture, Balance, Youth, and Lifting. So whatever you’re noticing has a home, and every treatment has a reason behind it. It always starts with a doctor looking across all four.

No. Plenty of people book without knowing their pillar at all. Working that out is exactly what the consultation is for. And if you enjoy researching first, the Find Your Treatment by Concern guide is the quickest path.

A doctor looks carefully at your skin and your face across all four pillars, explains whatever they’d suggest and why, including the things they’d recommend against, and then you decide in your own time. “No pressure” is genuinely how it runs, not a slogan.

For non-surgical treatment, most people need one appointment and can fly the next day. The exception is anything with swelling — fillers, contour injections and thread lifting settle over several days, so if you’re being seen for those it’s worth having two or three days before you travel. If you want a review appointment before leaving, allow a week.

Often yes, and many visitors do. Some combinations are better spaced out though — energy lifting and injectables on the same day is usually fine, but filler followed too soon by an energy device is not. Tell us your travel dates at consultation and the plan will be built around them rather than around an ideal schedule you can’t keep.

You can contact the clinic directly and we’ll advise. For anything urgent, see a doctor where you are first — distance is not the time to wait for a reply across time zones. Bring the details of what was used: product names, batch numbers and the dose are recorded in your notes, and we’ll provide them on request so a doctor at home has what they need.

Photo identification (passport), and a note of any medication you take and any allergies. If you have had injectables elsewhere, bring what you know about the product and when — that genuinely changes what can be done safely on the day.

Most foreign cards are accepted as well as by phone such as Apple Pay. PayPal or other form of transfer method is accepted as well, however, it is recommended prior to the day of treatment to pay as there may be complications or it may take time/days for the transfer to complete.

That depends on what you have and how much. Energy lifting leaves nothing visible. Injectables can leave small marks and swelling for a few days, and threads longer. If being unnoticed matters, say so at consultation — it changes what we would recommend and when.